Service and Maintenance

SERVICE AND MAINTENANCE

Protect Your Investment with Reliable Maintenance

Mission Power is a power solutions provider specializing in electrical contracting, back-up power, and alternate power solutions for commercial and residential customers. When it comes to power solutions, we handle it all.

Why is it important to service and maintain my generator?

Regular preventive maintenance of your generator or back-up power solution ensures that it works when you need it the most. As with any investment, the care you put into maintenance corresponds to its lifetime and dependability. A generator is no different.

Leaving minor issues unresolved can lead to your generator not working properly – or at all – during a power outage. As part of our service and maintenance plans, Mission Power will remotely monitor your generator 24 hours a day, every day of the year, to give you peace of mind knowing your investment will perform when and how it should.

What if you didn’t install my generator?

If you have a generator, we can help. Our standard and emergency response services are available nationwide to all current and future Mission Power customers. You’ll get year-round, 24/7 coverage with industry-leading response times! Contact us any time for a free analysis of your generator.

What are some common problems I might experience with my generator?

  1. Your Generator Won’t Turn On: There’s plenty of fuel in your generator, and it should be turning on – but isn’t. Several contributing factors could cause your generator to fail, such as air in the fuel system or even a fuel leak. When this is happening, it’s best to give us a call and let one of our experienced technicians come out to check your system.

  2. Your Generator Won’t Stay Running: Much like a system that won’t turn on, one that won’t stay running could be the result of a variety of issues, including faulty spark plugs, overloaded system, inadequate fuel levels and more. We’ve got experienced team members ready nationwide to guarantee your generator will stay powered when you need it.

  3. Your Generator Won’t Turn Off: The emergency is over, and you’re ready to power down your generator – but it won’t turn off? We can help. Give us a call as soon as you notice your generator is acting up. Our team prides itself on getting to our clients as quickly as possible by maintaining an average response time of 1 hour!

  4. Your Generator Alarm is on: Your generator alarm is designed to alert you when something is wrong with your back-up power solution. With Mission Power, our aim is to keep you from ever hearing any warning or notification from your system. Our remote monitoring means we’ve got eyes on your generator. 24 hours a day, 7 days a week, 365 days a year!
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